Posts Tagged ‘telephone’

iPhone the cottage

Monday, May 30th, 2011

With iPhone in hand, we ventured the 996 km to our cottage last week. While we were away we needed to communicate with our offices and clients. We plotted our trip, en route and easily calculated the extra distances required for each little detour, including a client visit on the way. Google Maps served us well. The Gas Cubby app helped us track the cost of every fill up.

Flashlight App

Every year when we arrive at the cottage, all the doors and windows are shuttered; the water and the power are turned off. After unlocking and removing the backdoor shutter, the first job is to navigate through the very dark house to find the power box in the back bedroom. Using the Flashlight app on my iPhone I was able to see my way to throw the switch. The challenge is always to avoid the winterkill of mouse carcasses but, thankfully, this year there were none.

Tide Charts

The St. Lawrence River is tidal at our cottage location. It is much more fun to go to the beach when the tide is out and the Schralp Tide Charts app, tells us what we need to know – when the tide is high and low Planning a day hike is now easier than ever and we can avoid being stranded somewhere.

Height Finder App

According to Height Finder app, the cottage is 230.7 feet above sea level. When you are climbing up our path from the beach you may think it is much more.

Level App

Carpentry tasks always populate our to do list. This trip we planned to dig a veggie garden. We constructed a 2×10 frame with a superstructure for netting to deter the deer. We used the Level App to set the frame in place. My iPhone was already in my pocket. The real carpenters level was in the tool shed – a 100-yard walk back down the hill through the woods.

Calculator

The calculator on my iPhone also came in handy when calculating the area for new carpet installation and comparing the per-foot and per-yard pricing.

Google

When we were at the nursery, we Googled a plant name to find out if the specific variety of plant might thrive in our specific location, full sun, zone 2. The nursery vocabulary was beyond my current French capabilities.

French-English Dictionary App

Ah, but I found the French-English Dictionary app which is a big help for rebuilding my vocabulary. At the beginning of the cottage season, my French is pretty rusty.

Notes

For each trip to town, we used Notes on my iPhone to make lists of things to get at the nursery, the hardware store, the grocery store .

For the Birds

Bird watching is one of the great delights at the cottage, especially in May. While the Peterson Field Guide is still my ready reference book, the iBird Explorer Canada app is useful for listening to and trying to identify the warblers, woodpeckers and sea birds. This year we saw Snow Geese flying northeast, in formation. Other small migratory birds arrived while we were there and we were able to identify a Blackburnian Warbler, an American Redstart, Black and White Warbler. We also listened to their songs on the iPhone to help identify them.

Weather

Some members of my household (those who jog) have to know what the temperature is and how hard the wind is blowing.  With the iPhone we can easily and quickly check the weather forecast on the Environment Canada website. My ear is not yet able to catch up with the local radio forecast which is toute en français. Last week we thought our old thermometer was broken because it rarely moved from 10C.

Business to business communications

We tethered my iPhone to our laptops and were able to do some real world work while at the cottage. We considered this a suitable rainy day activity. The service was reliable and fast – a far cry from the old dial up service of years past. The land line phone wasn’t working so we were glad to have the iPhone 3G connection.

Old cottage life

Alas, there are no apps to do all the physical chores. We still had to take off, paint and stow the shutters, clean out the eavestrough, vacuum, dust, wash the dishes and windows, etc. But the same joyous pursuits are available to us – hiking, whale watching, bird watching, reading (it rained for 6 of 9 days,) playing board games, and talking to one another. We can paint, carve, embroider, or knit. During my childhood summers at this same cottage  we had no phone, no TV,  few electrical appliances or tools, and of course, no computers. Part of me wants to turn off all the apps, and another part says, stay connected, keep in touch, keep up, find out what is going, use the new tools and move ahead.

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Do you have pet peeves about email?

Friday, December 11th, 2009

Email is great. I love it. We all do. We can keep in touch with clients, business associates and groups of people. It’s a convenient and efficient to email clients during the day without interrupting their work with a needless phone call. I especially like being able to keep in touch with my intrepid, itinerant adult sons. However, there are frustrations with some email correspondents and the missed opportunities to communicate effectively.

Use the proper tool to communicate: Recently a supplier asked me a question in an email. I answered to the best of my ability. On Day Two I received a follow-up question that was really a clarification of the first question, which I had apparently misunderstand. As a result, I had to do some research and responded on Day Three, with partial information. After business hours on Day Three the supplier sent a follow-up on the follow-up question. I read this email late in the morning on Day Four. The light dawned! Now I knew what the supplier wanted and I was able to provide the answer to what was essentially the question I had misunderstood on Day One.

All this confusion could have been resolved very simply by a telephone conversation. If we had discussed what information she needed I could have clarified the question and given the information immediately – without research and without a four-day delay. Remember email is not the only tool we have. Sometimes the telephone is still the best option.

Use communication tools properly: My other pet peeve about email correspondents is failure to use Subject Lines. Some people just never learn. When a subject line is left blank does that mean the message has no value, importance or interest? That is what it means to me. I rarely open an email with a blank subject line. If it is from a known sender, maybe he’ll get lucky. I scan subject lines for interesting information. I base my open or delete choices on sender line first and subject line second.

Sometimes people reply to a message on a particular subject but introduce a completely new subject. They fail to change the subject line. This gets my sorting system messed up when I try to sort on subject to follow a specific discussion thread.

Maximize the tools: Signature files provide an opportunity to give your reader valuable and helpful information. You can remind people of your full name, company name, phone number, web site address and a tag line about your company or about an upcoming event. When reading email remotely, your correspondent may not have easy access to your phone number. Make it as easy as possible for your clients to communicate by providing your complete contact information on every email, every time.

Do you have pet peeves about how people use email? Now voice mail that is another topic altogether.

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