Posts Tagged ‘social media’

When will they ever learn? Observations on business networking.

Thursday, March 3rd, 2011

The lyrics from the chorus of Pete Seeger’s, “Where have all the flower gone” came to mind last week. I was seated at table of eight in a room of about 300 people. The event provided an excellent opportunity to network with the local business community.

Most people get it

At my assigned table, we each made appropriate introductions and exchanged business cards. Although two of my tablemates worked for the same company, they reached out to others at the table with questions about business focus and target markets of others. Another guest at the table I have known for some time. The others were strangers to me. The conversation turned to social media and I discovered an opportunity to set up a meeting to discuss the use of social media for business. The table conversations focused on information gathering with each of us looking for ways to connect with one another. It appeared that everyone was using the opportunity to build this network opportunity by getting to “know, like and trust people,” just like John Jantsch of Duct Tape Marketing recommends.

The shocker came in the form of a late arrival.

After lunch had been served and the speaker had made her presentation, a woman approached our table with these words, “Hi I came late, here is my card, I’m looking for business.” As she handed out her cards, I quipped, “aren’t we all?” There were a lot of side ways glances and rolling eyeballs as we all recognized the faux pas that the late-comer committed. “When will they ever learn?”

How could this woman hope that any of us would make the effort to get to “know, like or trust” her when she burst into our conversation the way she did? She did not introduce herself by name, nor did she ask our names. She just dealt the cards, asked for business and moved on to the next table. Her card informed us that she is an account manager for small business with a major Canadian bank. “When will they ever learn?”

Have you attended networking events where total strangers tried to sell their product or service directly to you? How did you feel? What was your reaction?

It’s not about selling

Networking is not about selling to the person sitting next to you. Networking is about getting to know, like and trust people. A follow-up meeting after an initial introduction will help to develop rapport, explore goals and identify some common ground. Sometimes called business-building interviews, these discovery meetings provide the opportunity to get to know one another. At these meetings, you find out about the other person’s expertise and needs. Even when you know, like and trust a person, in a networking context, it is not usually appropriate to sell. The opportunity is to share leads. For example, I might know someone that could use your services or product and likewise you might know someone who could use my services. I am not selling to you. We are making referrals.

Networking opportunities when used properly, provide valuable business connections.

Where do you network? What are the benefits of networking for your business?

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Networking to get work

Friday, January 8th, 2010

If the first week of this year is an indicator of the level of business we can expect for 2010, then things are definitely looking up here at buzz4biz. We are answering the phone, setting up appointments and establishing relationships that will be long-term. January looks like it will be a good month. Most of these new projects are repeatable so they are not just one-off projects.

It is no surprise to me that the seeds I have been planting for the past several months are now bearing fruit. For my business, as a sole proprietor, the most effective marketing tool proves to be face-to-face networking. I cannot underestimate the added value of an appropriate digital profile that goes a long way to enhance my credibility.

Networking at every possible opportunity will remain my modus operandi for this year.

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2010 plans and resolutions

Monday, January 4th, 2010

2010 is starting cool and serene in my office and “baby it’s cold outside!” We escaped for a few days at Christmas and we got caught up with family and friends at New Year’s. Now, it’s Monday morning and the start to another week, another decade, another year.

Where do I start? I have never really made New Year’s resolutions but I am going to take part of today to set realistic goals for my business and figure out how to measure my success in achieving them.

In the past I have found that when I was the happiest, the most at ease and the most successful I had managed to balance work, play (exercise of the mind and body) and my spiritual life. For this year, I am going to strive to find that balance again. Things certainly got out of kilter last year.

As sole proprietor of a business, closing the office door at the end of the day is a challenge—there is always something else to do.  So I will set aside time for exercising the mind and body during my week. Heaven (and my doctor) knows this old body certainly needs some exercise.

I will seek out opportunities to listen and learn new things. New knowledge will stimulate creativity.

I will seek mentors who can help my business and me and I will seek protégés who might benefit from my experience.

Perhaps these seem a little too lofty but they may help me keep focused. The more challenging task is setting the business goals and determining a method to measure their success.

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Blogs and crows send messages

Tuesday, December 1st, 2009

Every evening at my cottage the crows gather in a nearby ravine and create a terrific noise with their cawing, crowing and cackling. I guess you have to be a crow to understand the significance of this ritual. They are communicating with each other, I presume, but to the general annoyance of their human neighbours. Does the trend to blog, email, chatter, tweet, discuss, comment, friend, unfriend, linkin create a similar annoyance to those who don’t understand social media?

Not far from that crow’s ravine, a long steep trail leads to a secluded beach. As children, we sometimes talked, other times raced each other down the path but at the same turn in the road, we would always be startled by the sudden flutter of large wings and very loud “caw” to announce our descent through private crow territory. It always fascinated me that a crow was watching us and thought it important to tell other crows. We, of course, responded with loud “caws” of our own. Shortly, we would hear other crows along the shore, cawing and we would see them flying away.

I feel somewhat the same about blogging. Am I the crow that caws about something that is important to me and no one else? If I caw loudly enough will the other crows hear me and respond? Why would they be interested?

In my previous writing endeavors there were few opportunities for readers to respond to my prose. Columns in business papers, articles in magazines or newspapers, media releases, business profiles seldom generated any feedback. Admittedly, they were not controversial articles, either!

I readily admit, it has taken me some time to get my mind around the concept of blogging. Rob Clark of the Elusive Fish says “these networked conversation are enabling powerful forms of social organization and knowledge exchange to emerge.

Sharing information, it seems to me, is one of the great values of blogging. Over the past several months, I have followed these new trends and watched how they benefit businesses and individuals. In some work environments, social media still plays no role in daily work activities and it may never be appropriate in some workplaces. Many blogs reinforce similar messages. Tweeters, re-tweet information from one site to another group of people – just like to crows relaying the message to other crows. Others respond with comments and further insights, so that topics are discussed in greater depth. It is the participation of others that provides the value to the readers.

When we took long family trips in the car, my father took delight in spotting three crows sitting in a tree and he would launch into song “there were three crows sat on a tree.” We would all join in with a resounding “caw, caw, caw” at the end and he would produce a very realistic “caw” sound – to our great delight. As a result, I was always on the look out for crows so that we could sing together.

As a corporate communications specialist I create success for my clients using the written word. In the course of operating my business, I attend networking events, seminars, association meetings and trade shows where people gather and discuss issues face-to-face. Perhaps I will be the crow that announces some news, or maybe I’ll just be one of the crows in the tree repeating interesting news about the issues of the day.

This blog will contribute to that phenomenon of interactive electronic conversations.

“A mile as the crow flies, but three miles by this mountain road” is a term from the 1700s that refers to the most direct route. It looks to me as if blogging is the new most direct route to clients, colleagues and potential clients.

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